Shipping policy
Shipping Policy
This policy outlines how Pride of Fashion processes, ships, and delivers orders across India.
Shipping Coverage
We ship to all states and union territories across India — pan India delivery is available. At this time, we do not offer international shipping.
Shipping Charges
We ship across India exclusively via India Post. You can choose your preferred delivery speed at checkout:
• Standard Shipping: ₹99
• Speed Post (Express): ₹120
Payment Method
We currently accept prepaid orders only. The following payment methods are accepted: UPI (GPay, PhonePe, Paytm, etc.), credit cards, debit cards, net banking, and digital wallets via Razorpay.
Cash on Delivery (COD) is not available. All orders must be paid in full at the time of checkout before dispatch.
Order Processing Time
Orders are processed and dispatched every Monday and Friday only. Once your payment is confirmed, your order will be queued for the next available dispatch day. Orders placed before 12:00 PM IST on a dispatch day will be included in that day's shipment. Orders placed after 12:00 PM IST on a Monday or Friday, or on any other day, will be dispatched on the next scheduled dispatch day. You will receive an email confirmation once your order is placed, and a separate shipping notification once your order is dispatched.
Delivery Timeline
• Standard Delivery: 5–10 business days from the date of dispatch
• Remote or Rural Areas: may take 2–3 additional business days beyond the standard timeline
Please note that delivery timelines are estimates provided by our courier partners and are not guaranteed. Actual delivery may vary based on location, courier network capacity, and external factors.
Shipping Partners
We ship all orders exclusively through India Post, ensuring safe and reliable delivery to every pincode across the country. Once your order is dispatched, you will receive a tracking number to monitor your package directly on the India Post portal.
Order Tracking
Once your order is dispatched, you will receive:
• A shipping confirmation email with your tracking number and courier name
• An SMS notification from the courier with tracking details
You can track your order using the tracking link in your email or directly on the courier partner's website. You may also contact us on WhatsApp at +91 7012018968 for shipment status updates.
Shipping Delays
Delivery timelines may be affected by factors beyond our control, including:
• Extreme weather events or natural disasters
• Public holidays and festive season high-volume periods
• Courier partner operational issues
• Strikes, civil unrest, or force majeure events
Pride of Fashion is not liable for delays caused by courier partners or external circumstances. In the event of a significant delay, please contact us and we will do our best to assist.
Incorrect Address & Failed Deliveries
Please ensure your shipping address is complete and accurate at the time of placing your order. We are not responsible for non-delivery due to:
• An incorrect or incomplete address provided by the customer
• Customer unavailability at the time of delivery after multiple attempts
• Refusal to accept the shipment
In such cases, the order may be returned to us (RTO — Return to Origin). Re-shipping charges will apply if you wish to have the order resent. Refunds will not be issued for RTO orders caused by incorrect address or failed delivery attempts.
Packaging
All Pride of Fashion orders are carefully packed to ensure your items arrive in perfect condition. Jewellery and fashion accessories are secured with protective inner packaging. Our parcels are sealed and dispatch-ready before being handed to the courier.
Contact for Shipping Queries
Email: cc.prideoffashion@gmail.com
WhatsApp: +91 7012018968
Hours: Monday to Saturday, 9:00 AM – 5:00 PM IST